Infrastructure Management

Reduce maintenance costs with regularly-scheduled patches, updates and optimization. We constantly monitor every functional network component, including: routers, firewalls, switches and IP-based phone systems.

Reduce your technical resolution wait time when problems do occur. We can remotely diagnose and resolve network issues more than 90% of the time — onsite support, at any hour, is there whenever you need it.

Minimize your downtime with 24×7 network monitoring and early detection. Vision96 will customize our service levels to meet your business needs. Each level of service has its own Service Level Agreement (SLA).

We remove spyware, malware and viruses before they cause damage or impede business operations. We audit patches, ports, passwords and firewalls. We manage your assets, track your warranties & service contracts, and provide security updates and software installations.

Lower, in some cases eliminate, the capital costs of purchasing and provisioning server hardware, software and network resources. We can also lower your ongoing operating costs of hiring IT experts to ensure everything’s operating at peak performance.

We guarantee our response time stays within the time frame outlined in your plan. Once we identify an issue, we determine if it can be remotely resolved or if an onsite visit is necessary. Either way, we work to keep you up and running around the clock.