IT Services for Long Term Care Facilities
Comprehensive IT Support & Cybersecurity Services for Long-Term Care Facilities
Nursing Home IT Support and Healthcare IT Solutions
Verity IT specializes in delivering advanced healthcare IT support tailored for nursing homes, long-term care facilities, and healthcare providers. We understand the unique challenges you face—ensuring continuous patient care, maintaining patient confidentiality, and keeping up with ever-evolving healthcare technologies.
Our comprehensive services are designed to:
- Deliver reliable IT support for seamless facility operations and uninterrupted patient care.
- Enhance cybersecurity measures to protect sensitive health information and comply with HIPAA regulations.
- Provide expert guidance on integrating the latest healthcare technologies to improve efficiency and patient outcomes.
Partner with Verity IT to focus on what you do best—providing exceptional care—while we handle all your IT needs.
82%
FIRST TOUCH RESOLUTION
98%
CUSTOMER SATISFACTION
60 Seconds
AVERAGE ANSWER TIME
Managed IT Services for Care Facilities
Managed IT Services
- Help Desk Support
- 24/7 Proactive Monitoring
- Workstation & Server Support
- Apple Device Management
- Mobile Device Management
- Microsoft 365 Management
- Patch Management
Network & Infrastructure Management
- Network Management
- Phone & Internet Connectivity
- Remote Access Solutions
- Hardware & Software Procurement
- Virtual CIO (vCIO) Services
Cybersecurity Solutions
- Managed Detection and Response (MDR) Services
- Email Security Services
- Security Awareness Training, Phishing Simulation
- Backup & Disaster Recovery
- Business Continuity Services
- Data Encryption Services
- Identity & Access Management (IAM)
- IT Compliance Services
Cloud Solutions
- Cloud Services
- Virtual Desktop
- Microsoft Azure Services
- Microsoft 365 Management
- Remote Access Solutions
- Identity & Access Management (IAM)
CASE STUDY
Read how a Chicago care facility improved their healthcare IT support and patient care with Verity IT’s support.
Explore this Case Study
Background
The provider, a mid-sized long-term care provider, faced several IT challenges, including outdated communication systems, inadequate cybersecurity measures, inefficient data backup and recovery processes, and the technical complexities associated with recent acquisitions of smaller entities. The primary goals were to enhance security, improve communication, ensure business continuity, and integrate IT systems from newly acquired businesses.
Challenge
The primary challenges faced were:
- Insufficient Security: The facility was vulnerable to cyber threats due to outdated security measures.
- Poor Backup Process: The facility had no effective data backup or disaster recovery plan, risking significant data loss and operational downtime.
- Out Dated Phone System: The existing communication system was outdated, leading to poor call quality and inefficiencies in staff communication.
- Growth Through Acquisition: The facility faced challenges integrating IT systems from newly acquired businesses, leading to disjointed operations and data silos.
Solution
Our client decided to partner with Verity IT, a leading Managed IT Services Provider (MSP). specializing in care facilities, to overhaul their IT infrastructure and security. Verity IT implemented a tailored solution that included:
- Managed Detection and Response (MDR) Services: We implemented a 24/7 MDR service, providing ongoing monitoring and real-time threat detection. This service utilized advanced analytics and threat intelligence to identify and mitigate potential security incidents, significantly reducing the risk of data breaches and ensuring compliance with healthcare regulations.
- Backup Services with Business Continuity: We established robust backup services including a business continuity service allowing the provider to virtualize their applications in the event of a server failure. Additionally, all backups were encrypted and stored, both on-premises and in the cloud.
- VoIP Phone Service: We recommended a replacement for the old system with a modern VoIP (Voice over Internet Protocol) service, enhancing call clarity and reliability. The new system included features such as voicemail-to-email transcription, direct inward dialing, and mobile integration, improving staff mobility and communication efficiency.
- Acquisition of New Businesses: We developed a standardized IT integration framework for newly acquired entities, ensuring seamless merging of networks, data, and systems. This approach facilitated unified operations, improved data accessibility, and streamlined processes across all locations.
Results
After transitioning to Verity IT, our client experienced significant improvements in their operations:
- Enhanced Security: The MDR services reduced the facility’s exposure to cyber threats, with no successful breaches occurring since implementation.
- Improved Data Management: The new backup services and business continuity solutions ensured data integrity and availability, with recovery times significantly reduced.
- Better Communication: The VoIP phone service improved internal and external communication, enhancing staff productivity and patient satisfaction.
- Smooth Acquisitions: The standardized IT integration approach enabled smooth transitions during acquisitions, ensuring consistent care and service across all facilities.
The adoption of managed IT services with Verity IT transformed the long-term care facility’s operations, improving security, communication, and data management while accommodating growth through acquisitions. This holistic approach not only addressed immediate challenges but also positioned the facility for future technological advancements and expansion.
Why Choose Our Healthcare IT Solutions?
Specialized Expertise in Healthcare IT: Our team possesses deep knowledge and experience in the healthcare sector, particularly in long-term care facilities. We understand the unique challenges and regulatory requirements you face, enabling us to provide solutions that are not just effective but also compliant with healthcare standards.
Comprehensive Cybersecurity Measures: With the increasing threat of cyber attacks in the healthcare industry, our services prioritize the protection of sensitive data. We implement advanced cybersecurity measures, including 24/7 monitoring, threat detection, and response strategies, to safeguard your facility against any potential breaches.
Data Management and Backup Solutions: Recognizing the critical nature of patient and operational data, we provide robust data management and backup services. Our solutions ensure that your data is not only secure but also easily retrievable, supporting business continuity and minimizing downtime during unforeseen events.
Seamless IT Integration for Acquisitions: If your facility is expanding through acquisitions, our experience with supporting integrations will ensure a smooth transition and unified operations across all locations, preserving the quality of care and service.
Proactive Monitoring and Maintenance: Our managed IT services include ongoing monitoring and maintenance, identifying and resolving issues before they can impact your facility’s operations. This proactive approach minimizes disruptions and allows your staff to remain focused on providing top-notch care.
Cost-Effective IT Management: By choosing our managed IT services, you can reduce or eliminate the need for an in-house IT department, leading to significant cost savings without compromising on the quality or reliability of your IT infrastructure.
Managed IT Support Services
- Help Desk Support
- Computer & Server Management
- Network Management
- Patching & Systems Monitoring
- Backup & Disaster Recovery
- IT Procurement
- Apple Device Management
IT Security Services
IT Security Services
- Endpoint Detection & Response
- Email Security
- 24/7 Managed Security
- Vulnerability Assessments
- Security Awareness Training
- Dark Web Monitoring
- Multifactor Authentication
- VoIP Services
- Contact Center Solutions
- SIP Trunks
- DSL, Cable
- Fiber
- SD Wan
- MPLS
- Systems Projects
- Cloud Projects
- Network Projects
- Email Migrations
- Infrastructure Projects
- IT Budgeting
- IT Assessments
- Cloud Migration
- Network/Systems Design
- Growth & Continuity Planning
- Cloud Storage
- Cloud Backup
- Microsoft Services
- Migration Roadmaps
- Desktop as a Service
Managed IT Support Services
Proud Supporter of:
Ready to Get Started with Managed IT Services?