IT Support for Architects

Background

A prominent player in the civil and structural engineering sector, faced multiple IT challenges impacting their project delivery and overall productivity. They struggled with outdated on-premise servers, inadequate data security measures, inefficient remote worker support, and inconsistent internet connectivity.

Challenge

The primary challenges faced were:

1. Outdated IT Infrastructure: The firm’s reliance on on-premise servers limited their flexibility and scalability, hindering their ability to handle large-scale projects efficiently.
2. Cybersecurity Concerns: The firm experienced frequent security threats due to inadequate Managed Detection and Response (MDR) services and weak authentication processes.
3. Remote Work Inefficiencies: The existing IT setup did not support the firm’s growing need for remote work, resulting in decreased productivity and collaboration among team members.
4. Unreliable Internet Connectivity: Poor connectivity affected real-time data exchange and communication, crucial for timely project completion.

IT Solution

Our client decided to partner with Verity IT, a leading Managed IT Services Provider (MSP). specializing in engineering firms, to overhaul their IT infrastructure and security. Verity IT implemented a tailored solution that included:

• Migration from On-Premise to Cloud Servers: We facilitated a seamless transition to cloud servers, enhancing data accessibility and collaboration across geographical locations. This move provided scalable resources to handle large datasets and complex simulations typical in engineering projects.
• Managed Detection and Response (MDR) Services: Our MDR services offered 24/7 monitoring, identifying, and neutralizing cyber threats in real-time, inclusive of their Microsoft 365 account. This proactive approach ensured continuous protection of sensitive project data and intellectual property.
• Enhanced Multi-Factor Authentication (MFA): We implemented advanced MFA to strengthen access control to critical systems and data. This significantly reduced the risk of unauthorized access and data breaches.
• Remote Worker Support: We established a strong IT infrastructure supporting remote work, including secure VPN access, collaboration tools, and VoIP phone service. This ensured that the engineering team remained productive and connected, regardless of their location.
• Improved Internet Connectivity Services: By upgrading their internet services and implementing failover solutions, we ensured reliable and consistent connectivity. This was critical for uninterrupted communication, data transfer, and real-time collaboration on engineering projects.

Results

After transitioning to Verity IT, our client experienced significant improvements in their architecture managed IT services:

1. Increased Efficiency: Cloud servers enabled efficient data management and resource scaling, reducing project turnaround times by 30%.
2. Enhanced Security: With MDR and enhanced MFA, the firm saw a 95% reduction in security incidents, protecting their business reputation and client data.
3. Boosted Productivity: Remote worker support led to an estimated 40% increase in productivity, with employees accessing systems securely from any location.
4. Reliable Connectivity: Improved internet services eliminated downtime, facilitating smoother communication and collaboration across projects.

The comprehensive IT solutions for architecture firms provided by Verity IT not only addressed the immediate challenges faced by our client, but also laid a solid foundation for their future growth. By leveraging cloud services, enhancing cybersecurity measures, supporting remote work, and ensuring reliable connectivity, the engineering firm is now well-positioned to lead in the competitive engineering sector.