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Onboarding: Essential Support

Businesses find great value in our Essential Support service. Customers benefit from:

  • Proactive basic Microsoft Windows OS patching.
  • Endpoint anti-virus protection.
  • Experienced IT support, on-demand*.
  • Hardware procurement assistance, on-demand*.
  • Response to actionable alerts*.

* Support is deducted from pre-purchased support hour block.

Billing Portal

Step 1 of 7

14%

General Company Information

Work from home
Full Name & Email Address
What is your target go live date for Verity IT support?

Current Managed IT Service Provider Information

These are tools that you use within your business, but they are owned by the current IT provider?
This will help us onboard you more efficiently and effectively.

How many of each device type are at your business?

How many desktop or laptop computers need to be monitored?
How many Mac’s (Apple computers) need to be monitored?
How many Windows servers need to be monitored?
We are referring to your server, firewall, switch and Microsoft 365 account.
Example: Server: Username / Password; Firewall: Username / Password
Drop files here or
Max. file size: 2 GB.
    Please provide photos of your network equipment room/closet. In your photos, capture the front of the equipment and the back of the equipment. On the backside pictures, try and capture the Serial #. Include photos of your server, switches, and firewall.

    Contact Information

    Emergency Contact Information

    If on-site support is not included in your agreement — who is the authorized point-of-contact to approve billable time in the event of an on-site visit?

    Purchasing Authority

    Who is the point-of-contact allowed to make and approve purchases?

    Please Confirm System Information & Processes

    Help us understand your key business applications, such as Accounting, Operational and other key line of business systems. For example, application name, who uses the application, who can we contact internally for questions on the application, the vendor contact information.
    Do you have any special processes pertaining to Employee Onboarding and off-boarding.

    Telecommunications, Internet, Other Vendors

    Who provides your phone service today? For example, ComCast, Ring Central, 8×8, AT&T
    On-Premise, Hosted/Cloud or Wireless
    Who provides your internet service today?
    Drop files here or
    Max. file size: 2 GB.
      Upload recent internet service provider invoice & phone service provider invoice.
      GoDaddy, etc.
      Company, contact, phone, email

      Current IT Needs

      Please list any current issues or concerns you are experiencing or projects you would like to see completed.

      verity-it-white-logo

      Verity IT provides Managed IT services, cybersecurity, and cloud services to help your business stay secure and run smoothly. With offices in Chicago, Nashville, Orlando, and Fort Myers/Naples, we are well-positioned to serve businesses across these regions. Our team is here to ensure your technology works for you, allowing you to focus on what you do best.

      IT Services

      Managed IT Services

      IT Security Services

      Telecommunication Solutions

      IT Project Services

      IT Strategy & Planning

      Cloud Services

      About Us

      About Us

      Careers

      Contact Us

      Customer Portal

      IT Resources

      IT Security Assessments

      Blog

      Case Studies

      Events

      FAQ

      Referral Program

      Webinars

      Chicago IT Support

      3113 Woodcreek Drive, Suite 102 
      Downers Grove, Illinois 60515

      Nashville IT Support

      1204 S Main St., Suite D 
      Columbia, Tennessee 38401

      Orlando IT Services 

      1800 Pembrook Drive 
      Orlando, Florida 32810

      Fort Myers IT Support

      Fort Myers, Florida

      ©2025 Verity IT, LLC

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